Email, SMS & WhatsApp Marketing
Direct-to-customer messaging that brings people back and turns enquiries into sales.
WhatsApp, email and SMS reach customers directly, where they already pay attention. Our WhatsApp, email and SMS marketing services help you follow up on every enquiry, bring customers back and announce offers without wasting money on irrelevant messages.
As a WhatsApp marketing agency, we build opted-in lists, design campaigns and set up automations that send the right message at the right time, always following WhatsApp, email and telecom rules.
Why Email, SMS & WhatsApp Marketing matters for your business
Messages you send directly are more reliable than hoping people see a social post.
- Follow up on enquiries quickly and consistently
- Remind customers about bookings, renewals and offers
- Re-engage people who already know your business
- Measure replies, clicks and bookings
What’s included in our Email, SMS & WhatsApp Marketing
Campaign design and copywriting
Automation flows
Delivery and response tracking
How our Email, SMS & WhatsApp Marketing process works
1
Build the list
We collect opted-in contacts through forms, ads and landing pages.
2
Segment and plan
We group contacts by interest and stage and plan messages for each group.
3
Design and automate
We write the messages and set up automated flows such as welcome and reminder sequences.
4
Send and measure
We track delivery, replies and clicks and refine timing and copy.
Industries we help
📱
Mobile & Electronics Retail
Bring more shoppers to your store with offers, local ads and WhatsApp.
Learn more →🏨
Hotels & Restaurants
Fill more tables and rooms with local SEO, social media and WhatsApp bookings.
Learn more →❄️
HVAC & Home Services
Get more service calls and installation enquiries when customers search.
Learn more →WhatsApp marketing agency in India you can trust
DMAI PVT LTD is a Surat-based team serving businesses in India and the UAE. We start with your goals, agree a clear scope and share plain-language reports, so you always know what is being done and why. Contact us for a free consultation.
Frequently asked questions
Is bulk WhatsApp marketing allowed?
It must follow WhatsApp and Meta policies, which require that you message people who have opted in. We plan campaigns around consent and approved message templates.
Can you build my contact list?
We help you collect opted-in leads through forms, ads and landing pages. We recommend building your own list rather than buying one, because bought lists hurt delivery and break platform rules.
What kind of automation can you set up?
Welcome messages, follow-up reminders, abandoned-cart nudges and re-engagement sequences, so enquiries get a timely reply without manual work.
How do you measure results?
We track delivery, opens, clicks, replies and the enquiries or sales that come from each campaign.
What is the WhatsApp Business API?
It is a version of WhatsApp for larger-scale business messaging, with approved templates and automation. It suits businesses that message many customers, while small shops may start with the WhatsApp Business app.
Is email marketing still worth it?
Yes. Email lets you reach people who gave you permission, share longer updates and automate follow-ups at a low cost per message.
Can SMS be used for offers in India?
Yes, but telecom rules require registered sender IDs and approved templates. We help set up messages that comply.
How do I avoid my messages being marked as spam?
Send only to opted-in contacts, keep messages relevant and not too frequent, and make it easy to unsubscribe.
Can you set up automatic replies and reminders?
Yes. We can set up welcome messages, appointment reminders and follow-up sequences.
Which is better: WhatsApp, email or SMS?
It depends on your audience. WhatsApp suits quick conversations, email suits detailed updates and SMS suits short alerts. Many businesses use a mix.
Related services
Sales Funnel
Landing pages and follow-up automation that turn visitors into paying customers.
Learn more →E-Commerce Marketing
Grow store traffic, conversion rate and repeat orders with joined-up online marketing.
Learn more →Facebook & Instagram Ads
Targeted Meta campaigns that drive reach, leads and sales from the right audiences.
Learn more →We serve businesses in Surat and Gujarat and in the UAE. View all services.
Need Email, SMS & WhatsApp Marketing?
Tell us your goal and we’ll recommend the right plan.
Get a Free Consultation